's'

app/routers/chatbot.py

@@ -14,6 +14,7 @@ from Crypto.Cipher import AES
 from fastapi import APIRouter, BackgroundTasks, HTTPException, Request
 from fastapi.responses import HTMLResponse, JSONResponse, PlainTextResponse
 
+from ..services.chatbot_miniprogram_card import build_miniprogram_card_msg, normalize_miniprogrampage_msg
 from ..services.mp_recommend import is_mp_recommend_webhook_body, try_persist_from_like_body
 from ..services.wechat_private_user_pb import (
     contact_avatar_url,
@@ -114,12 +115,14 @@ def aes_encrypt_base64(plaintext: str, encoding_aes_key: str, app_id: str | None
 
 
 class SharedChatbotReply(NamedTuple):
-    """全公众号配置共用的解析结果：要么 H5 图文，要么兜底纯文本（含超链）。"""
+    """全公众号配置共用的解析结果：H5 图文、小程序卡片，或兜底纯文本（含超链）。"""
 
     h5_message: Optional[dict]
     """与「发送客服消息」H5 一致：{\"news\": {\"articles\": [...]}}；关键词为 Query 子串包含命中，未命中时为 None。"""
     text_fallback: str
     """未命中关键词时的 short_answer 文案（可含 <a href>）。"""
+    miniprogram_message: Optional[dict]
+    """与「发送客服消息」小程序卡片一致：{\"miniprogrampage\": {...}}；未命中「小程序卡片」时为 None。"""
 
 
 def _normalize_h5_msg_per_wechat_doc(h5_message: dict) -> dict:
@@ -155,6 +158,7 @@ def shared_build_h5_keyword_message(query: str, user_id: str, profile_key: str)
 
     命中规则：对用户 Query 首尾 trim 后，**包含**配置词作为连续子串即命中（子串匹配），
     不要求用户整句与关键词全等。群卡片统一按「群」子串命中。
+    「小程序卡片」在 shared_resolve_reply 中优先处理，不在此函数返回。
     """
     q = (query or "").strip()
     uid = (user_id or "").strip()
@@ -192,7 +196,7 @@ def shared_build_h5_keyword_message(query: str, user_id: str, profile_key: str)
 
 def build_fallback_reply_plain_text(user_id: str) -> str:
     """
-    兜底回复（单独构建）：未命中「电子书」「群」等关键词时使用。
+    兜底回复（单独构建）：未命中「小程序卡片」「电子书」「群」等关键词时使用。
     /chatbot、/hackrobot 共用同一文案与链接逻辑，仅解密密钥因 profile 不同。
     """
     uid = (user_id or "").strip()
@@ -201,13 +205,16 @@ def build_fallback_reply_plain_text(user_id: str) -> str:
 
 
 def shared_resolve_reply(data: dict, profile_key: str) -> SharedChatbotReply:
-    """根据解密后的 data 与 profile 决定 H5 或兜底；关键词按 Query 子串包含判断，无命中时走 build_fallback_reply_plain_text。"""
+    """根据解密后的 data 与 profile 决定小程序卡片、H5 或兜底；关键词按 Query 子串包含判断，无命中时走 build_fallback_reply_plain_text。"""
     user_id = str(data.get("UserId", "") or data.get("userId", "") or "").strip()
     query = str(data.get("Query", "") or "").strip()
+    if "小程序卡片" in query:
+        mp = build_miniprogram_card_msg(user_id=user_id)
+        return SharedChatbotReply(None, "", mp)
     h5 = shared_build_h5_keyword_message(query, user_id, profile_key)
     if h5:
-        return SharedChatbotReply(h5, "")
+        return SharedChatbotReply(h5, "", None)
-    return SharedChatbotReply(None, build_fallback_reply_plain_text(user_id))
+    return SharedChatbotReply(None, build_fallback_reply_plain_text(user_id), None)
 
 
 def shared_build_openapi_text_answer(short_answer: str) -> dict:
@@ -225,7 +232,8 @@ def _xml_channel_h5_envelope(data: dict, h5_message: dict) -> dict:
 
 def _openapi_json_h5_answer_per_sendmsg_doc(msg: dict) -> dict:
     """
-    开放 API JSON 入站命中 H5：与文档「发送客服消息」一致，msg 为 { news: { articles: [...] } }。
+    开放 API JSON 入站命中 H5 / 小程序卡片：与文档「发送客服消息」一致。
+    msg 为 { news: { articles: [...] } } 或 { miniprogrampage: {...} }。
     第三方回调侧将该 msg 序列化为 JSON 字符串，放入 answer_type=text 的 text_info.short_answer
     （与客服接口里 msg 对象同源结构，由网关解析为卡片）。
     """
@@ -261,6 +269,13 @@ def shared_build_plain_body_for_wechat_callback(
     fmt = (payload_format or "").strip().lower()
     is_xml = fmt == "xml"
 
+    if reply.miniprogram_message:
+        msg = normalize_miniprogrampage_msg(reply.miniprogram_message)
+        if is_xml:
+            return _xml_channel_h5_envelope(data, msg)
+        body = _openapi_json_h5_answer_per_sendmsg_doc(msg)
+        return _openapi_json_merge_request_echo(data, body)
+
     if reply.h5_message:
         msg = _normalize_h5_msg_per_wechat_doc(reply.h5_message)
         if is_xml:

app/services/chatbot_miniprogram_card.py

@@ -0,0 +1,70 @@
+"""
+微信开放平台「小程序卡片」客服消息 msg 结构（与发送客服消息文档一致）。
+
+字段：title, appid, pagepath, thumb_media_id, thumb_url。
+"""
+
+from __future__ import annotations
+
+import os
+from typing import Any, Mapping, Optional
+from urllib.parse import quote
+
+# 默认值可通过环境变量覆盖，便于不同部署环境配置素材与小程序信息
+_DEFAULT_TITLE = (os.getenv("CHATBOT_MINIPROGRAM_TITLE") or "openai对话插件").strip()
+_DEFAULT_APPID = (os.getenv("CHATBOT_MINIPROGRAM_APPID") or "wx8c631f7e9f2465e1").strip()
+_DEFAULT_PAGEPATH = (os.getenv("CHATBOT_MINIPROGRAM_PAGEPATH") or "pages/index/index").strip()
+_DEFAULT_THUMB_MEDIA_ID = (
+    os.getenv("CHATBOT_MINIPROGRAM_THUMB_MEDIA_ID") or "KegpipQG9t-klMo25My4e8zpBjhjg3JMrMSpgjikB4U"
+).strip()
+_DEFAULT_THUMB_URL = (
+    os.getenv("CHATBOT_MINIPROGRAM_THUMB_URL")
+    or "http://mmbiz.qpic.cn/mmbiz_png/W3gQtpV3j8BYhWgfHT5Hfg6auN94c2ec4BBhDOMtPQrx6vEMc1rR4iaDKxDLOfZ1jBUqIEEY4YpvEj6ktSyXT7g/0?wx_fmt=png"
+).strip()
+
+
+def normalize_miniprogrampage_msg(msg: Mapping[str, Any]) -> dict:
+    """仅保留文档约定的 miniprogrampage 五字段，避免多余键导致客户端不渲染。"""
+    raw = msg.get("miniprogrampage") if isinstance(msg, dict) else None
+    inner = raw if isinstance(raw, dict) else {}
+    return {
+        "miniprogrampage": {
+            "title": str(inner.get("title", "")),
+            "appid": str(inner.get("appid", "")),
+            "pagepath": str(inner.get("pagepath", "")),
+            "thumb_media_id": str(inner.get("thumb_media_id", "")),
+            "thumb_url": str(inner.get("thumb_url", "")),
+        }
+    }
+
+
+def build_miniprogram_card_msg(
+    *,
+    user_id: str = "",
+    title: Optional[str] = None,
+    appid: Optional[str] = None,
+    pagepath: Optional[str] = None,
+    thumb_media_id: Optional[str] = None,
+    thumb_url: Optional[str] = None,
+    append_userid_to_pagepath: bool = True,
+) -> dict:
+    """
+    返回完整客服 msg：{\"miniprogrampage\": {...}}。
+
+    若 append_userid_to_pagepath 且 user_id 非空，在 pagepath 上追加 ?userid=（已有查询串则用 &）。
+    """
+    uid = (user_id or "").strip()
+    base_path = (pagepath if pagepath is not None else _DEFAULT_PAGEPATH).strip()
+    if append_userid_to_pagepath and uid:
+        sep = "&" if "?" in base_path else "?"
+        base_path = f"{base_path}{sep}userid={quote(uid, safe='')}"
+
+    return {
+        "miniprogrampage": {
+            "title": str(title if title is not None else _DEFAULT_TITLE),
+            "appid": str(appid if appid is not None else _DEFAULT_APPID),
+            "pagepath": base_path,
+            "thumb_media_id": str(thumb_media_id if thumb_media_id is not None else _DEFAULT_THUMB_MEDIA_ID),
+            "thumb_url": str(thumb_url if thumb_url is not None else _DEFAULT_THUMB_URL),
+        }
+    }