Clear client communication is a competitive advantage when your timezone and workspace change weekly. Templates reduce emotional labor and missed expectations.

Core templates to keep

• Kickoff: working hours, response SLAs, tools, and escalation path
• Weekly update: progress, blockers, next decisions needed
• Travel transition: dates, overlap hours, backup connectivity
• Incident note: outage or delay with ETA for the next update

Write for async first

Assume recipients will read without a meeting. Put decisions and deadlines at the top. Attach links, not mysteries. Ambiguity creates meetings; clarity removes them.

Timezone etiquette

State your overlap window in the client’s timezone. Avoid “ASAP.” Replace it with a timestamp. Professional boundaries are easier to respect when they are specific.

Keep a living doc

Store templates in one note and improve them after each awkward thread. Your future self in another airport will thank you.